Privacy Policy
narvomi™ · MIDNIGHT COTTAGE
Privacy Policy
How personal information is used in connection with narvomi.com.
Who is responsible
Guangzhou Qixin Trading Co., Ltd. operates narvomi.com and is responsible for the personal information it processes in operating this store. Contact service@narvomi.com for privacy questions or requests.
Information processed
Depending on your interaction, we process contact and delivery details, billing information, order and refund records, customer support messages, and technical information such as IP address, browser, device, and website activity. Checkout providers process payment information necessary for your transaction. Please do not send sensitive payment credentials by email.
Purposes and legal grounds
We use information to process and deliver orders, communicate about purchases, provide support, handle returns, prevent fraud, maintain the website, and meet accounting and legal duties. Where applicable law requires a legal basis, processing may rely on performing a contract, legal obligations, legitimate interests such as security and service improvement, or consent where required. Consent can be withdrawn without affecting earlier lawful processing.
Cookies and choices
Cookies and similar technologies may support cart and checkout functions, preferences, security, and, where enabled, analytics or advertising. You can manage browser cookies and any privacy or consent controls presented on the storefront. Where consent is legally required for optional technologies, those technologies should be used only with consent. Blocking essential cookies may affect checkout. The choices available depend on the actual tools and settings enabled for your location.
Recipients of information
Information needed for store operations may be shared with Shopify, payment providers, fulfillment partners, carriers, customer support services, and other service providers used for the relevant purpose. Information may also be disclosed to comply with law, protect rights and safety, or in a business transaction subject to appropriate protections. If optional analytics or advertising integrations are enabled, their processing and any legally required choices must be reflected in the store’s privacy controls.
Shopify and third-party services
Shopify provides our commerce platform, and applicable checkout and payment services handle transaction data. Providers may process information for their own purposes under their privacy notices. Review Shopify’s Privacy Policy for its practices. Other external services have their own policies.
Retention
We retain information for as long as reasonably necessary for orders, customer service, tax and accounting requirements, fraud prevention, and resolving disputes. Retention depends on the information and applicable obligations. When no longer needed, information is deleted or anonymized as appropriate.
International processing
Our operator is based in China, and our platform and service providers may process information in other countries. Where required, appropriate transfer safeguards and other lawful mechanisms apply. Contact us to ask about the protections relevant to your information.
Your rights
Depending on location and applicable law, rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent, and opting out of qualifying sale, sharing, or targeted advertising where those activities occur. You may also have a right to appeal a denied request or complain to a competent authority. Contact us to exercise applicable rights without discrimination. We may verify identity and, where allowed, an authorized agent’s authority. Legal exceptions may limit some requests.
Marketing and service messages
You can unsubscribe from promotional emails using the link in those messages. Order confirmations, delivery updates, refund notices, and other necessary service messages may still be sent. Where legally required, promotional communication depends on your consent.
Children and security
This store is intended for general consumers and is not directed to children. Contact us if a child’s information has been provided improperly. Reasonable organizational and technical safeguards are used, but no online transmission or storage system is completely secure.
Changes and contact
We may update this notice to reflect relevant operational or legal changes and will provide additional notice where required. For questions about current processing, privacy choices, or rights requests, contact us using the details below.